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FAQs – Support

I haven’t received my password yet since I entered my username

You need to create a username and a password yourself, a password is not automatically assigned by the system. Once you have created a username and password, an automated e-mail will be sent to you confirming the details of your account creation.

I haven’t received the email confirming my user account details

Please check both your e-mail inbox and your junk/spam folder. If no confirmation of your account creation can be found there please e-mail admin@baden-baden-reinsurance.de and one of our staff will send you a temporary password.

How can I registering multiple delegates for the Baden-Baden Reinsurance Meeting?

Firstly, log in with your access data via “Log In”. You can then register yourself or your other participants for the Baden-Baden Reinsurance Meeting via “Profile” under “Register your attendance here“. Complete the registration form and click on “submit form. Once you’ve submitted your first form several options will appear on the screen. To register another delegate, select the option Click here to register a delegate” and “Register Attendance. Keep repeating this process until you have registered all of the delegates you need to.

Please note that simply submitting the registration form does not constitute a binding delegate registration, as all entries will be reviewed and verified by our staff and this will take several business days.

I would like to change the name of the delegate or cancel a participation

Firstly, log in with your access data via “Log In”. You can then change your profile data or the data of your participants via “Profile”. To do so, please click on “Edit participant”. As soon as you have submitted the new data, it will be checked and confirmed again. You can also cancel your participation here by clicking on “Cancel attendance”.

I am having problems with my login to your website

Please contact admin@baden-baden-reinsurance.de for assistance.

Are there any costs for the delegate registration, and if so, how much would that be (for each person)?

Registering delegates for the Baden-Baden Reinsurance Meeting is free of charge.

I am having issues accessing the registration functionality of the Baden-Baden Reinsurance Meeting website. It indicates that I need to enable cookies

Please follow this link for more information.

We have already registered for this year’s Baden-Baden Reinsurance Meeting, please let us know how to book a hotel

Please refer to Hotels & Booking.

I am looking for a meeting table, meeting room or event location

Please refer to Event Locations in order to submit a booking request.