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Privacy Policy, Terms & Conditions

Area of Application

The following conditions provide for the conditions for the use of the website www.baden-baden-reinsurance.de. Use of this website shall be permitted solely based on these conditions. They shall apply to guests of our website as well as to registered users. By logging in or – if separate login is not required – by starting to use it, you accept application of these usage conditions as amended.


The website www.baden-baden-reinsurance.de is provided by

Baden-Baden Kur & Tourismus GmbH
Schloss Solms, Solmsstraße 1,
76530 Baden-Baden

as service provider in the sense of § 12 TMG.

1. An overview of data protection


The following gives a simple overview of what happens to your personal information when you visit our website. Personal information is any data with which you could be personally identified. Detailed information on the subject of data protection can be found in our privacy policy found below.

Data collection on our website

Who is responsible for the data collection on this website?

The data collected on this website are processed by the website operator. The operator’s contact details can be found in the website’s required legal notice.

How do we collect your data?

Some data are collected when you provide it to us. This could, for example, be data you enter on a contact form.

Other data are collected automatically by our IT systems when you visit the website. These data are primarily technical data such as the browser and operating system you are using or when you accessed the page. These data are collected automatically as soon as you enter our website.

What do we use your data for?

Part of the data is collected to ensure the proper functioning of the website. Other data can be used to analyze how visitors use the site.

What rights do you have regarding your data?

You always have the right to request information about your stored data, its origin, its recipients, and the purpose of its collection at no charge. You also have the right to request that it be corrected, blocked, or deleted. You can contact us at any time using the address given in the legal notice if you have further questions about the issue of privacy and data protection. You may also, of course, file a complaint with the competent regulatory authorities.

Analytics and third-party tools

When visiting our website, statistical analyses may be made of your surfing behavior. This happens primarily using cookies and analytics. The analysis of your surfing behavior is usually anonymous, i.e. we will not be able to identify you from this data. You can object to this analysis or prevent it by not using certain tools. Detailed information can be found in the following privacy policy.

You can object to this analysis. We will inform you below about how to exercise your options in this regard.

2. General information and mandatory information

SSL or TLS encryption

This site uses SSL or TLS encryption for security reasons and for the protection of the transmission of confidential content, such as the inquiries you send to us as the site operator. You can recognize an encrypted connection in your browser’s address line when it changes from “http://” to “https://” and the lock icon is displayed in your browser’s address bar.

If SSL or TLS encryption is activated, the data you transfer to us cannot be read by third parties.

3. Data protection officer

Statutory data protection officer

We have appointed a data protection officer for our company.

Baden-Baden Kur & Tourismus GmbH
Schloss Solms, Solmsstraße 1
76530 Baden-Baden

Telephone: +49 (0) 7221 275 266
Email: datenschutz@baden-baden.com

4. Data collection on our website


Some of our web pages use cookies. Cookies do not harm your computer and do not contain any viruses. Cookies help make our website more user-friendly, efficient, and secure. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are so-called “session cookies.” They are automatically deleted after your visit. Other cookies remain in your device’s memory until you delete them. These cookies make it possible to recognize your browser when you next visit the site.

You can configure your browser to inform you about the use of cookies so that you can decide on a case-by-case basis whether to accept or reject a cookie. Alternatively, your browser can be configured to automatically accept cookies under certain conditions or to always reject them, or to automatically delete cookies when closing your browser. Disabling cookies may limit the functionality of this website.

Cookies which are necessary to allow electronic communications or to provide certain functions you wish to use (such as the shopping cart) are stored pursuant to Art. 6 paragraph 1, letter f of DSGVO. The website operator has a legitimate interest in the storage of cookies to ensure an optimized service provided free of technical errors. If other cookies (such as those used to analyze your surfing behavior) are also stored, they will be treated separately in this privacy policy.

Server log files

The website provider automatically collects and stores information that your browser automatically transmits to us in “server log files”. These are:

  • Browser type and browser version
  • Operating system used
  • Referrer URL
  • Host name of the accessing computer
  • Time of the server request
  • IP address

These data will not be combined with data from other sources.

The basis for data processing is Art. 6 (1) (f) DSGVO, which allows the processing of data to fulfill a contract or for measures preliminary to a contract.

Contact form

Should you send us questions via the contact form, we will collect the data entered on the form, including the contact details you provide, to answer your question and any follow-up questions. We do not share this information without your permission.

We will, therefore, process any data you enter onto the contact form only with your consent per Art. 6 (1)(a) DSGVO. You may revoke your consent at any time. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed.

We will retain the data you provide on the contact form until you request its deletion, revoke your consent for its storage, or the purpose for its storage no longer pertains (e.g. after fulfilling your request). Any mandatory statutory provisions, especially those regarding mandatory data retention periods, remain unaffected by this provision.

Registration on this website

You can register on our website in order to access additional functions offered here. The input data will only be used for the purpose of using the respective site or service for which you have registered. The mandatory information requested during registration must be provided in full. Otherwise, we will reject your registration.

To inform you about important changes such as those within the scope of our site or technical changes, we will use the email address specified during registration.

We will process the data provided during registration only based on your consent per Art. 6 (1)(a) DSGVO. You may revoke your consent at any time with future effect. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed.

We will continue to store the data collected during registration for as long as you remain registered on our website. Statutory retention periods remain unaffected.

5. Analytics and advertising

Google reCAPTCHA

We use “Google reCAPTCHA” (hereinafter “reCAPTCHA”) on our websites. This service is provided by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA (“Google”).

reCAPTCHA is used to check whether the data entered on our website (such as on a contact form) has been entered by a human or by an automated program. To do this, reCAPTCHA analyzes the behavior of the website visitor based on various characteristics. This analysis starts automatically as soon as the website visitor enters the website. For the analysis, reCAPTCHA evaluates various information (e.g. IP address, how long the visitor has been on the website, or mouse movements made by the user). The data collected during the analysis will be forwarded to Google.

The reCAPTCHA analyses take place completely in the background. Website visitors are not advised that such an analysis is taking place.

Data processing is based on Art. 6 (1) (f) DSGVO. The website operator has a legitimate interest in protecting its site from abusive automated crawling and spam.

For more information about Google reCAPTCHA and Google’s privacy policy, please visit the following links: https://www.google.com/intl/de/policies/privacy/ and https://www.google.com/recaptcha/intro/android.html.

6. Newsletter

Newsletter data

If you would like to receive our newsletter, we require a valid email address as well as information that allows us to verify that you are the owner of the specified email address and that you agree to receive this newsletter. No additional data is collected or is only collected on a voluntary basis. We only use this data to send the requested information and do not pass it on to third parties.

We will, therefore, process any data you enter onto the contact form only with your consent per Art. 6 (1) (a) DSGVO. You can revoke consent to the storage of your data and email address as well as their use for sending the newsletter at any time, e.g. through the “unsubscribe” link in the newsletter. The data processed before we receive your request may still be legally processed.

The data provided when registering for the newsletter will be used to distribute the newsletter until you cancel your subscription when said data will be deleted. Data we have stored for other purposes (e.g. email addresses for the members area) remain unaffected.


This website uses CleverReach to send newsletters. The supplier is CleverReach GmbH & Co. KG, Mühlenstr. 43, 26180 Rastede. CleverReach is a service which organizes and analyzes the distribution of newsletters. The data you provide (e.g. your email address) to subscribe to our newsletter will be stored on CleverReach servers in Germany.

Sending our newsletters with CleverReach enables us to analyze the behavior of newsletter recipients. Among other things, we can find out how many recipients have opened the email containing the newsletter and how often various links contained therein are clicked. With the help of conversion tracking, we can also analyze whether a predefined action (such as the purchase of a product on our website) takes place after clicking on the link in the newsletter. For more information on how data is analyzed by CleverReach, please visit https://www.cleverreach.com/de/funktionen/reporting-und-tracking/.

Data processing is based on Art. 6 (1) (a) DSGVO. You may revoke your consent at any time by unsubscribing to the newsletter. The data processed before we receive your request may still be legally processed.

If you do not want your usage of the newsletter to be analyzed by CleverReach, you will have to unsubscribe from the newsletter. For this purpose, we provide a link in every newsletter we send. You can also unsubscribe from the newsletter directly on the website.

The data provided when registering for the newsletter will be used to distribute the newsletter until you cancel your subscription when said data will be deleted from our servers and those of CleverReach. Data we have stored for other purposes (e.g. email addresses for the members area) remains unaffected.

For more information, see the privacy policy of CleverReach at https://www.cleverreach.com/de/datenschutz/.

Completion of an outsourced data processing contract

We have entered into an agreement with CleverReach for the outsourcing of our data processing and fully implement the strict requirements of the German data protection authorities when using CleverReach.

7. Plugins and tools

Google Web Fonts

For uniform representation of fonts, this page uses web fonts provided by Google. When you open a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly.

For this purpose your browser has to establish a direct connection to Google servers. Google thus becomes aware that our web page was accessed via your IP address. The use of Google Web fonts is done in the interest of a uniform and attractive presentation of our website. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.

If your browser does not support web fonts, a standard font is used by your computer.

Further information about handling user data, can be found at https://developers.google.com/fonts/faq and in Google’s privacy policy at https://www.google.com/policies/privacy/.

Google Maps

This site uses the Google Maps map service via an API. It is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

To use Google Maps, it is necessary to save your IP address. This information is generally transmitted to a Google server in the USA and stored there. The provider of this site has no influence on this data transfer.

The use of Google Maps is in the interest of making our website appealing and to facilitate the location of places specified by us on the website. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.

Further information about handling user data, can be found in the data protection declaration of Google at https://www.google.de/intl/de/policies/privacy/.


Access to our website is permitted temporarily. We reserve the right to cease operation of the website wholly or in part (see below). We assume no warranty for uninterrupted availability of the website.

We shall have the right to permit access to the website or parts of it to registered users only at any time.

If you choose a user ID, password or other information of our safety system or if you already have one, treat this information confidentially. Forwarding to third parties is not permitted. We have the right to deactivate any user ID or password, chosen by you or assigned by us, at any time if it can be assumed that you have violated any of the provisions of these usage conditions.

You are responsible for maintaining all prerequisites for access to our website. You are also responsible for all persons using our website via your internet connection receiving these usage conditions.

Intellectual Property Rights

The contents and works produced by the website operator on these pages shall be subject to German copyright law. The reproduction, processing, distribution and any kind of utilisation outside of the limits of copyright law shall require the written consent of the respective author or generator. Downloads and copies of our pages are only permitted for private, non-commercial use.

We are the owners or licensees of all intellectual property rights in our website and the material published on it. These works are protected around the world by copyright and license contracts.

You shall have the right to print a copy or download excerpts. You shall also have the right to refer to the contents of our website.

You shall not have the right to change the contents produced by the page operator and you shall not have the right to use any illustrations, photographs, video or audio sequences or figures separately from the accompanying text. The user shall observe the obligations of indicating the copyright holder in the common fashion and name the author, his contributors and the source www.baden-baden-reinsurance.de. When using online or in digital media, the reference to the website must also be provided in the form of a link to www.baden-baden-reinsurance.de.

Use for commercial purposes of any kind shall only be permitted with a license from us or our licensors.

If you print, copy or download any parts of our website under violation of the usage conditions, your right to use this website shall expire and you shall be obliged to return any copies and materials to us or to destroy them.

Our Liability

The contents of our pages have been put together with the greatest care. However, we cannot assume any warranty for the accuracy, completeness and up-to-dateness of the contents. As a service provider, we are responsible for our own contents on these pages according to the general laws according to § 7 para. 1 TMG.

We reserve the right to regularly update this website and to change its contents at regular intervals. We shall not have any obligation to update the website. If required, we may discontinue access to our website or close it for an indeterminate period of time.

Liability claims that result from damage of tangible or intangible kind, and that are caused by use or lack of use of the provided information or use of defective or incomplete information shall generally be excluded except in case of verifiably wilful or grossly negligent fault of the website’s provider.

As a service provider, the provider of this website shall be responsible for his own contents and information provided on these pages according to the general laws pursuant to § 7 para. 1 TMG. According to §§ 8 to 10 TMG, however, he shall not be obliged to monitor the submitted or saved third-party information. Removal or blocking of such contents shall take place without delay after the time of gaining knowledge of a specific violation of laws. Liability shall only arise from the time of gaining knowledge onwards.

Information About you and your Visitors to our Website

The use of our website is usually possible without providing any personal information. Where personal information is collected on our website, (e.g. name, address or email address), this shall, where possible, always be done on a voluntary basis.

We collect, process and use your personal data only where you have consented to this or where a legal provision permits the collection, processing and use of your data. We collect, process or use only such data from you that are required for rendering of the services, use and operation of the website www.baden-baden-reinsurance.de and/or the services offered on this website. Your data will not be passed on to any third parties without our express consent. Submission of your data to third parties shall only be at the scope at which it is required for making a booking/reservation for you.

The accuracy of the data entered by you must be warranted.

Note that online data transmission may be subject to safety gaps. Seamless protection of the data from third-party access is therefore not possible. The provider assumes no liability for any damage resulting from such safety gaps.

Uploading Contents onto our Website

If you upload any contents onto our website, we shall treat such material as non-confidential and unprotected. We shall have the right to distribute such data and to pass them on to third parties. We shall also have the right to pass your identity on to third parties who claim that the contents uploaded by you violate their intellectual property rights or privacy.

We shall not be responsible for the contents or accuracy of the materials published by you or any other user on our website.

We shall at any time have the right to remove any content and comment from our website if we believe the statement to be in violation of our code of conduct.


Reservation of Changes

We may revise these usage conditions at any time by changing this page. We expect that you review the usage conditions from time to time to be informed of any changes that are relevant for you. Some of the provisions contained in these usage conditions may also be published or replaced by provisions or notifications elsewhere on our website.

Final Provisions

This usage contract shall be subject to the material law of the Federal Republic of Germany only. In transactions with merchants, legal entities under public law or with public-law assets according to the bylaws, the place of jurisdiction shall be Baden-Baden.

Your Requests

If you have any requests in connection with the contents of our website, contact bbt@baden-baden.com.

Thank you for visiting our website